Wednesday, March 25, 2009

Don't Confuse Change with Progress

I think the existing users of Revit are on to something. There's a great book by Malcolm Gladwell called Blink that goes into some depth on intuitive thinking. The book isn't suggesting that people stop 'thinking'. What it's suggesting is that people with experience about something have the ablilty to instinctively "know before they know."

Many existing Revit users are finding the new user interface to be a move in the wrong direction. So let's quantify this intuition with regard to the redesign of the Revit 2010 UI. I'll start with a comparison of completing some of most common tasks in Revit 2009 to completing those same tasks in Revit 2010 using Autodesk's own data (the video can be found here) which starts by quantifying the most frequent user tasks in Revit. Here's a screen capture from that video:


So by comparing common tasks, I'll illustrate why the new users are not just intuitively - but also quantifiably correct. The new interface isn't just unfamiliar because its new. It's that the expression of creating something as complex as a building defies the overly simplistic metaphor of a "ribbon" that by design constantly hides and subjectively contextualizes both elements and their modifiers.

Link to Part 1
Link to Part 2

And let's not even get started into the discussion regarding the creation of a UI based upon the measuring the "most common" tasks. If frequency = functionality, the cancel, delete and undo functions represent nearly 75% of the value of Revit. And this is certainly not the case.

2 comments:

Unknown said...

I just viewed the 2 parts you showed...and AGAIN, it's literally a case that the Factory does not use these program in the Real world where minutes translate into $. I dropped ACA 2009 for this very reason, as they still didn't fix and or build up the tools relating to Architecture that needed to be fixed/added. For 2 years+ I've been begging for 'little' things such as Stackable Fractions, smaller (or even better ADJUSTABLE") wipeouts for the TEXT. Stuff that actucally makes sense. One of the main stengths of RAC 2009 was it's simplistic UI.....and I ALWAYS new where everything was. I too will probably not install this release.

DaveP said...

That chart looks suspicious to me.
I can buy the "fact" that we spend almost half of our clicks Canceling. Not only do you Cancel out of many commands, but that chart probably also records the BAM-BAM-BAM-BAM kind of Cancel as four separate commands.
But how do you get three or four times as many "Delete"s as "Select"s? Don't you have to Select something before you Delete it? I'd be surprised if a lot of people use the Delete Key pick-pick-pick method. That one scares me.
I understand the desire to get quantifiable data or what the most-used functions are, but I'm afraid they may have lost the distinction between data and information.